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Monday, April 18 • 10:15am - 12:00pm
Deep Dive: Getting Relevant with Technology: Department Staffing and Methodology

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To adapt to the increase of technology use and curricular integration in the classroom, independent schools have been modifying staffing and structures of the traditional technology department. Many share the belief that classroom practices, curricula, and student outcomes should drive technology deployment choices and decisions. The voice of those with a working understanding of classroom needs are essential to make sustainable and effective technology decisions. As a result, there is an increase in technology departments including educators with roles described as “technology integrators” and “technology specialists.” We will "dive deep" into several major elements of technology department staffing and methodology, as well as ideas or questions that you bring to the session. This session will be interactive, so bring your thoughts, ideas and energy along! Some of the elements of discussion are: 1. Know your school. (Systems, classrooms, business processes, etc.) 2. Define your customers and find out how they feel about your department. 3. What exactly is stellar customer service. 4. How to provide stellar service when we are constantly understaffed and over-worked. 5. Learn how and when to say no. 6. How to keep the energy positive and not get bogged down with negativity.

avatar for Michael Carson

Michael Carson

Technology Manager, MS Academic Technologist, McLean School of Maryland
Coffee, Tech, Music!
avatar for Mr. Jeff Dayton

Mr. Jeff Dayton

Director of Technology, I2, The Madeira School
Jeff Dayton joined Madeira in 2000 as the network operations manager after a long career in the business world. He brings a wealth of technology experience, having worked in the field since 1982 beginning with mainframe computers at Tyndall Air Force Base. Mr. Dayton has also given... Read More →

Monday April 18, 2016 10:15am - 12:00pm EDT